JNF

Personal data is any information relating to an identified or identifiable natural person. The client, a natural person, to whom the data relates and who has entered into a contractual relationship with JNF. Data provided directly by the holder; data collected in the context of the relationship established with the holder of such data; personal data requested from the holder processed with his consent, namely identification and contact details, academic title, sex, date of birth, household information, professional status, e-mail address, telephone number, financial information (for example IBAN), as well as billing address and any other information you consider necessary to provide us. The processing of data includes, in particular, the registration, collection, consultation, adaptation, alteration, storage, destruction of data, among other operations, necessary for the execution, execution and management of the contract entered into with JNF; or for the fulfillment of a legal obligation, or if there is a legitimate interest.

Your personal data is collected and processed by JNF, only for purposes strictly linked to the use of this website, with a view to providing an excellent service during and after the experience of purchasing products. Personal data may be collected with the consent provided when the user registers on the website, when the data subject contracts, responds to a survey, exchanges electronic correspondence with the JNF and also: • Loyalty program management - to facilitate your purchase process, we guarantee the attribution of program benefits and the management of your Customer account; • Marketing and direct marketing - to inform you about news and offers that may be of interest to you; • Transaction management - for issuing invoices for the acquisition of goods and services; • Home delivery - so that we can deliver your purchases to your home; • Customer support contacts - to be able to provide you with a support service, before, during and after the sale; • Warranties and after-sales support - to allow you to access the repair services of the products you have purchased with a guarantee and to be able to proceed with their repair or replacement; • Service management - in order to be able to provide you with the service you have hired, for example, alerts or requests for product stock availability. • To remind you of products that you have placed in your cart on the website, but have not purchased; • To help us identify you and the accounts you have with us; • To manage and improve the website and the services we provide through the website; • Adapt the content of our website to your needs and preferences; • Manage the security of the website and the data collected through it; • To prevent, detect and investigate fraud, security breaches, violations of the law and other misuse of the Site and to apply our General Terms and Conditions; • To resolve any doubts, correspondence, concerns or complaints that you have raised; • For internal operations, including data analysis, testing, research, statistical purposes and problem solving; • To notify you of changes to any element of the website; • Provide you with information about other products and services that we offer similar to those you have already purchased or asked about; • Evaluate and understand the effectiveness of the advertising we provide to our customers; • To deliver relevant advertising, for example, informational newsletter; • Make suggestions and recommendations about other products or services that may be of interest to you; • To comply with applicable laws; • Respond to judicial and government inquiries; • Be in compliance with legal processes; • Protect the rights or property of JNF.

The personal data collected are processed by JNF for the period necessary to achieve the defined purpose, or as required under any applicable contract or legislation, within a maximum period of 3 (three) years or, if applicable, the client exercises the right of opposition, right to be forgotten or withdraw your consent. When the maximum retention period defined above will end, we will send you a notification with the option of asking us to retain your personal data for an additional period, thereby preventing it from being deleted.

JNF may communicate your personal data: A). To third party service providers of JNF, namely, companies involved in the process of purchasing and managing collections, transportation, storage, marketing and website hosting. JNF resorts to subcontracting suitable service providers, who may process Customer data exclusively for the purposes established by JNF, complying with the legal rules on personal data protection, information security and other applicable rules. These companies are provided with only the personal data necessary for the provision of the service in question. When required by law, we may have to disclose your personal data to authorities or third parties, in which case our control over how your personal data is protected is limited.

We protect your data by storing it on secure servers and using cyber security and organizational measures to protect your personal data and reduce the risk of loss, misuse and unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, security of physical access to our data centers and security of access to information. However, we ask that you understand that no system is perfect or can guarantee that unauthorized access or theft does not occur. In cases where we have provided our customer with a password that allows access to restricted areas of the website, the customer is responsible for keeping that password confidential. We ask that you do not share your password with anyone. The transmission of information over the Internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of the data transmitted through the website; any transmission is therefore at your own risk. After we receive your personal information, we will use strict procedures and security features to try to prevent unauthorized access.